89bd3 Privacy Policy — How We Protect Your Data

Last updated: January 2026

Introduction

This Privacy Policy ("Policy") describes how 89bd3 ("we", "us", "the Platform") collects, uses, stores, discloses, and protects personal information provided by users ("you", "Player") when accessing or using the services available at 89bd3.pro. This Policy applies to all registered accounts, guest browsing sessions, customer support interactions, and any other context in which you interact with the 89bd3 platform.

By creating a 89bd3 account, making a deposit, or using any feature of the platform, you confirm that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the 89bd3 platform. Where 89bd3 is required to obtain explicit consent for a specific data processing activity, we will ask for that consent separately at the appropriate time.

Your Privacy at a Glance

The following cards summarise the most important aspects of how 89bd3 handles your data. Full details are provided in the sections below.

1. Information We Collect

89bd3 collects personal information from you in the following categories, depending on how you interact with the platform:

89bd3 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data. Where you voluntarily provide information beyond what is required (for example, in a support chat), that information is handled with the same care as all other personal data under this Policy.

2. How We Use Your Information

89bd3 uses the personal information we collect for the following purposes, each of which is grounded in a legitimate operational or legal basis:

• Account creation and management: to register your account, verify your identity, process KYC documentation, and maintain accurate account records throughout your relationship with 89bd3.
• Transaction processing: to receive and process BDT deposits via bKash, Nagad, Rocket, and Upay; to execute withdrawal requests to your nominated payment method; and to maintain an accurate financial transaction ledger.
• Platform personalisation: to tailor the game lobby, promotional offers, bonus recommendations, and content shown to you based on your gameplay history and stated preferences.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, money laundering, bonus abuse, multi-accounting, and other forms of prohibited conduct as described in the 89bd3 Terms and Conditions.
• Customer support: to respond to your enquiries, resolve account issues, investigate complaints, and improve our support processes based on interaction logs and feedback.
• Legal compliance: to meet obligations under applicable anti-money-laundering (AML) regulations, to respond to lawful requests from competent authorities, and to enforce our Terms and Conditions where required.

3. Legal Basis for Processing

89bd3 processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:

• Contract performance: processing is necessary to carry out the agreement between you and 89bd3, including operating your account, processing transactions, and delivering the services you have requested.
• Legal obligation: processing is required to comply with applicable laws and regulations, including AML obligations, age verification requirements, and responses to lawful authority requests.
• Legitimate interests: processing is necessary for 89bd3's legitimate interests in preventing fraud, maintaining platform security, improving services, and conducting responsible gaming monitoring — provided those interests are not overridden by your own data protection rights.
• Consent: where 89bd3 relies on consent as the legal basis (for example, for optional marketing communications), you have the right to withdraw that consent at any time by contacting our support team without affecting the lawfulness of prior processing.

4. Sharing of Your Information

89bd3 does not sell, rent, or trade your personal data. We share personal information only in the following limited and controlled circumstances:

• Service providers: we share data with third-party vendors who process data on our behalf, including payment processors (bKash, Nagad, Rocket, Upay), game content providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi), identity verification services, and cloud hosting partners. All such providers are bound by contractual data processing agreements and may only use your data for the specified service purpose.
• Legal authorities: we may disclose personal information to law enforcement agencies, regulatory bodies, or courts when required to do so by applicable law, court order, or in response to a lawful investigative request.
• Fraud and AML compliance: we may share transaction data and account information with fraud prevention networks or financial intelligence units where there is a reasonable suspicion of money laundering, terrorist financing, or other financial crime.
• Business transfers: in the event that 89bd3 undergoes a merger, acquisition, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction, subject to equivalent privacy protections.

5. Payment Data and Financial Privacy

When you make a deposit or request a withdrawal on 89bd3, your payment transaction is processed by your chosen mobile wallet provider (bKash, Nagad, Rocket, or Upay) or bank. 89bd3 retains a record of the transaction reference, amount, timestamp, and payment method type for account management, dispute resolution, and AML compliance purposes. 89bd3 does not store your full mobile wallet PIN, bank account password, or any equivalent authentication credential. These sensitive authentication details remain exclusively with your payment provider at all times.

All deposit and withdrawal transactions on the 89bd3 platform are denominated in Bangladeshi Taka (BDT). Transaction records are retained for a minimum of five years from the date of the transaction in accordance with standard financial record-keeping obligations. Players may request a summary of their transaction history by contacting the 89bd3 customer support team.

6. Cookies and Tracking Technologies

89bd3 uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files placed on your device when you visit the site. We use the following types of cookies:

• Essential cookies: strictly necessary for the platform to function, including maintaining your login session, processing secure transactions, and preventing cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: used to collect anonymised usage statistics that help 89bd3 understand how players navigate the platform, which games are most popular, and where technical issues arise. This data informs platform improvements and does not identify you personally.
• Preference cookies: store your platform settings and preferences (for example, language selection, game lobby sort order, and notification preferences) so that you do not need to reconfigure them on each visit.

You can manage or disable non-essential cookies through your browser's built-in settings at any time. Please note that disabling certain cookies may affect the functionality of some features on the 89bd3 platform. 89bd3 does not use third-party advertising cookies or cross-site behavioural tracking cookies.

7. Data Retention

89bd3 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as we are required to retain it by applicable law. The following general retention periods apply: active account data is retained for the full duration of your account relationship with 89bd3; financial transaction records are retained for a minimum of five years from the date of each transaction; KYC and identity verification documents are retained for a minimum of five years from the date of account closure; customer support interaction records are retained for two years from the date of the final interaction in each case.

When your personal data is no longer required and there is no legal obligation to retain it, 89bd3 will securely delete or anonymise it so that it can no longer be associated with you. If you request deletion of your account and associated data, 89bd3 will action this request within 30 days, subject to any applicable legal retention obligations that require certain records to be kept for longer.

8. Your Rights Over Your Personal Data

Subject to applicable law, you have the following rights in relation to the personal data that 89bd3 holds about you. To exercise any of these rights, please contact our support team at [email protected] with your account details and a description of your request:

• Right of access: you may request a copy of the personal data that 89bd3 holds about you, together with information about how it is being used and with whom it has been shared.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
• Right to erasure: you may request that 89bd3 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where it has been unlawfully processed — subject to any overriding legal retention obligations.
• Right to restriction of processing: you may request that 89bd3 restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data or where processing is unlawful but you prefer restriction over erasure.
• Right to data portability: where processing is based on your consent or on a contract, you may request that 89bd3 provide your personal data to you in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.

89bd3 aims to respond to all data rights requests within 30 days of receipt. Where a request is complex or where a high volume of requests is received, we may extend this period by a further 30 days and will notify you accordingly. 89bd3 will not charge a fee for data rights requests unless they are manifestly unfounded or excessive.

9. Security Measures

89bd3 implements appropriate technical and organisational security measures to protect your personal data against accidental loss, unauthorised access, alteration, disclosure, or destruction. Our security infrastructure includes SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage of sensitive account data at rest, role-based access controls that restrict internal staff access to personal data on a need-to-know basis, regular security assessments and penetration testing of platform infrastructure, and automated fraud detection and anomaly monitoring systems that operate continuously across all account activity.

10. Children and Minors

The 89bd3 platform is strictly intended for adults aged 21 years and above. 89bd3 does not knowingly collect, store, or process personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under 21 without appropriate age verification having been completed, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor in your care has created a 89bd3 account or provided personal data to the platform, please contact us immediately at [email protected].

11. Changes to This Privacy Policy

89bd3 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When we make material changes to this Policy, we will update the "Last updated" date at the top of this page and, where the changes significantly affect the way in which we process your personal data, we will endeavour to notify you by email to the address registered on your account.

Your continued use of the 89bd3 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically so that you remain informed about how we protect your personal information. The most current version of this Policy is always available on this page.

12. Contact and Data Enquiries

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 89bd3 handles your personal information, please contact our support team. We are available 24 hours a day, 7 days a week via live chat on the platform, and our dedicated privacy support email is monitored during Bangladesh Standard Time (BST, UTC+6) business hours.

Email: [email protected]